Terms of service

Last updated: 24 May 2026

OVERVIEW

This website is operated by Moanspeak, operated by Maksym Olenych, Portugal. Throughout the site, the terms “we”, “us” and “our” refer to Moanspeak.
Moanspeak offers this website, including all information, tools, and services available from this site to you, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”).

By placing an order, you expressly acknowledge that you have read, understood, and agree to be bound by our Terms and all applicable policies, including but not limited to:
– Refund Policy
– Shipping Policy
– Privacy Policy
– Cookie Policy (including cookie settings where applicable)
– Product Safety & Care Guidelines
If you do not agree to these Terms or any of the referenced policies, you may not access the website or use our services.

Our store is hosted on Shopify Inc., which provides the e-commerce platform enabling us to sell our products.

SECTION 1 – ELIGIBILITY

You must be at least 18 years old to use this website or purchase products from us.
By placing an order, you confirm that you meet this age requirement.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse or cancel orders where required for legal, fraud prevention, security, or operational reasons.
You agree not to use our website or products for any unlawful purpose or in violation of applicable laws.
Credit card information is always encrypted during transmission over networks.
We reserve the right to modify or discontinue services at any time, subject to applicable law.

SECTION 3 – PRODUCT INFORMATION

We make every effort to display product descriptions and images accurately. However, colors may vary depending on your device.
All product descriptions and pricing are subject to change without notice.

Certain products may be made to order or customized. Where permitted by applicable law, customized or personalized products may be excluded from the statutory right of withdrawal.

Nothing in this section affects your statutory rights under applicable consumer protection law.

SECTION 4 – ORDERS AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel orders that appear fraudulent, abusive, or in violation of these Terms.
You agree to provide accurate and complete billing and contact information and to update such information when necessary.

SECTION 5 – OPTIONAL TOOLS AND THIRD-PARTY SERVICES

We may provide access to third-party tools or services. We are not responsible for the content, policies, or practices of third parties.
When you access third-party services through our website, their own terms and privacy policies apply.

SECTION 6 – USER CONTENT

If you submit reviews, comments, or other content, you grant us a non-exclusive right to use, reproduce, and publish such content for business purposes.
You agree not to submit unlawful, abusive, infringing, or misleading content.
We reserve the right to remove content that violates these Terms.

SECTION 7 – INTELLECTUAL PROPERTY

All content on this website, including product designs, images, branding, text, and materials, is protected by intellectual property laws. No content may be copied, reproduced, or used without our prior written consent.

SECTION 8 – ERRORS AND OMISSIONS

We reserve the right to correct errors or inaccuracies and to cancel orders if necessary due to pricing or technical mistakes.
This does not affect your statutory consumer rights.

SECTION 9 – DISCLAIMER OF WARRANTIES

The website and services are provided on an “as is” and “as available” basis.
We do not guarantee uninterrupted or error-free operation.
Nothing in these Terms excludes or limits liability where such limitation is not permitted under applicable law.

SECTION 10 – LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Moanspeak shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.
Nothing in these Terms limits or excludes:

liability for death or personal injury caused by negligence;
liability for fraud or intentional misconduct;
liability arising from defective products under applicable product liability law;
any mandatory consumer rights under EU or Portuguese law.

SECTION 11 – INDEMNIFICATION

You agree to indemnify and hold Moanspeak harmless from claims arising from your breach of these Terms or violation of applicable law.

SECTION 12 – TERMINATION

We may suspend or terminate access to our services where you violate these Terms or applicable law. Obligations incurred prior to termination remain in effect.

SECTION 13 – GOVERNING LAW

These Terms are governed by the laws of Portugal.
If you are a consumer residing in the European Union, you also benefit from mandatory consumer protection provisions of the law of your country of residence.

SECTION 14 – CHANGES TO TERMS

We may update these Terms from time to time. Continued use of the website constitutes acceptance of any updates.

SECTION 15 – CONTACT INFORMATION

Moanspeak
Operated by Maksym Olenych

Production / Warehouse:
E.N. 109, Araujos, Warehouse 14
3080-436 Figueira da Foz
Coimbra, Portugal

Email: my@moanspeak.com
Phone: +351 937 756 889